Terms & Conditions

Contents

01 Definitions

• "Cerebo", "we", "us", "our" — refers to Cerebo, an AI cybersecurity advisory firm operating from Kuala Lumpur, Malaysia.
• "Service" or "Services" — refers to AI Threat Detection & Monitoring, Vulnerability Assessment with AI, and Security Operations AI Advisory, as described on our website and in service agreements.
• "User", "you", "your" — refers to any individual or organisation that accesses this website or engages Cerebo's services.
• "Content" — all text, images, reports, recommendations, and materials produced or published by Cerebo.
• "Agreement" — these Terms and Conditions, together with any service engagement letter or statement of work.
• "Website" — the Cerebo website accessible at https://cerebowt.pro.

02 Acceptance of Terms

By using the Website or engaging any of our Services, you confirm that:

• You are at least 18 years of age or have the authority to act on behalf of an organisation.
• You have the legal capacity to enter into binding agreements under Malaysian law.
• You have read and understood these Terms and agree to be bound by them.
• If acting on behalf of a company or organisation, you have the authority to bind that entity to these Terms.

03 Service Description

Cerebo provides professional AI-assisted cybersecurity services, including:

• AI Threat Detection & Monitoring (RM 8,500) — implementation of machine learning-powered monitoring systems that identify anomalous patterns in network traffic, user behaviour, and system logs.
• Vulnerability Assessment with AI (RM 5,200) — AI-assisted identification and prioritisation of security vulnerabilities across IT infrastructure, applications, and cloud environments, with remediation guidance.
• Security Operations AI Advisory (RM 4,000) — strategic advisory on integrating AI into security operations, including tool evaluation and workflow optimisation for SOC teams.

Services are available to organisations operating within Malaysia and may be subject to geographic considerations. Final scope is agreed in writing prior to commencement.

04 Engagements & Scope

All service engagements are formalised through a written statement of work or engagement letter. You are responsible for:

• Providing accurate and complete information required to deliver the service.
• Ensuring appropriate authorisation before granting Cerebo access to your systems or data.
• Designating a point of contact for the duration of the engagement.
• Reviewing and acknowledging deliverables within the agreed timeframe.

Any material changes to scope must be agreed in writing by both parties before work proceeds.

05 User Responsibilities

Acceptable Use

You agree to use this website and our services only for lawful purposes. You must not:

• Attempt to gain unauthorised access to any part of the website or our internal systems.
• Use the website to transmit harmful, misleading, or fraudulent content.
• Interfere with the operation of the website or impair its availability to others.
• Use outputs or deliverables from our services for any purpose beyond the agreed engagement scope without written consent.

Client Obligations

• Maintain the confidentiality of reports, findings, and recommendations provided by Cerebo.
• Not share deliverables with third parties without prior written agreement.
• Comply with all applicable Malaysian laws when acting on our recommendations.

06 Intellectual Property

All content on this website — including text, design, methodologies, and branding — is the intellectual property of Cerebo unless otherwise stated.

Upon full payment for a service engagement, you receive a limited, non-exclusive, non-transferable licence to use the deliverables (reports, assessments, recommendations) for your internal purposes only.

• You may not reproduce, publish, or distribute deliverables externally without written consent.
• Cerebo retains ownership of all methodologies, tools, and frameworks used to deliver the service.
• Any improvements or derivative works arising from use of our services remain the property of Cerebo.

07 Payment Terms

All fees are quoted and invoiced in Malaysian Ringgit (MYR).

• Payment schedule — typically 50% upon engagement commencement and 50% upon delivery, unless otherwise agreed in writing.
• Payment methods — bank transfer to Cerebo's designated account. Details provided in the engagement letter.
• Late payments — invoices unpaid beyond 30 days from the due date may incur a late charge as specified in the engagement letter.
• Refunds — refunds for partially completed engagements are considered on a case-by-case basis. Work completed prior to cancellation is billable at the agreed rate.
• Taxes — pricing is exclusive of applicable Malaysian SST or other taxes unless stated otherwise.

08 Service-Specific Terms

AI Threat Detection & Monitoring

• Baseline establishment and model training require adequate access to historical log and traffic data.
• Alert thresholds are configured based on your environment and may require ongoing adjustment.
• Integration support covers standard SIEM platforms; non-standard platforms may require additional scoping.

Vulnerability Assessment with AI

• Scanning activities are conducted only on systems and environments explicitly authorised by you in writing.
• Findings are prioritised by business impact; remediation is your responsibility.
• Reports are aligned with CyberSecurity Malaysia recommendations where applicable.

Security Operations AI Advisory

• The engagement produces a practical implementation plan; execution is the client's responsibility.
• Advisory deliverables reflect the state of your SOC at the time of engagement and are not a continuous service unless separately agreed.
• Cerebo does not guarantee specific operational outcomes from implementing advisory recommendations.

09 Disclaimers

• The website is provided "as is" without warranties of any kind, express or implied.
• Information on the website is for general informational purposes and does not constitute legal, regulatory, or technical advice for your specific circumstances.
• Cerebo does not warrant that the website will be available without interruption or error-free at all times.

10 Limitation of Liability

To the maximum extent permitted by Malaysian law:

• Cerebo's total liability for any claim arising from a service engagement shall not exceed the fees paid for that specific engagement.
• Cerebo shall not be liable for indirect, consequential, incidental, or punitive damages, including loss of data, business interruption, or loss of revenue.
• Nothing in these terms limits liability for fraud, gross negligence, or any matter that cannot be excluded under Malaysian law.

11 Indemnification

You agree to indemnify and hold harmless Cerebo, its directors, employees, and contractors from any claims, damages, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms.
• Your use of services in a manner not authorised by this Agreement.
• Infringement of third-party rights caused by your actions.
• Any false or misleading information provided to Cerebo.

12 Termination

Either party may terminate an engagement by providing written notice as specified in the engagement letter, typically 14 days.

Cerebo reserves the right to suspend or terminate access to the website and its services immediately if you are found to be in material breach of these Terms.

Upon termination, the following provisions survive: Intellectual Property, Payment Terms for work completed, Limitation of Liability, Indemnification, and Dispute Resolution.

13 Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Malaysia.

Informal resolution: We encourage parties to first attempt to resolve disputes through direct discussion. Contact us at [email protected].

Formal proceedings: If informal resolution is unsuccessful, disputes shall be subject to the exclusive jurisdiction of the courts of Kuala Lumpur, Malaysia.

Consumer rights: Nothing in these Terms limits your rights under the Consumer Protection Act 1999 or other applicable Malaysian consumer legislation.

14 General Provisions

• Entire Agreement — these Terms, together with any engagement letter or statement of work, constitute the entire agreement between you and Cerebo in relation to the subject matter herein.
• Severability — if any provision is found to be unenforceable, the remaining provisions remain in full effect.
• Waiver — failure to enforce any provision does not constitute a waiver of future enforcement rights.
• Assignment — you may not assign your rights under these Terms without prior written consent from Cerebo.
• Notices — formal notices should be sent to the contact details listed below.

15 Changes to Terms

Cerebo may revise these Terms from time to time. When changes are made, the "Last Updated" date at the top of this page will be updated. For existing service engagements, material changes will be communicated directly to the relevant client.

Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

16 Contact

For questions or concerns about these Terms, please contact: